{"id":5276,"date":"2021-02-26T06:37:00","date_gmt":"2021-02-26T05:37:00","guid":{"rendered":"https:\/\/rightcom.com\/blog\/"},"modified":"2023-07-29T18:35:03","modified_gmt":"2023-07-29T17:35:03","slug":"snedai-deploie-les-solutions-cx-de-rightcom","status":"publish","type":"post","link":"https:\/\/rightcom.com\/fr\/blog\/snedai-deploie-les-solutions-cx-de-rightcom\/","title":{"rendered":"SNEDAI d\u00e9ploie les solutions CX de RightCom"},"content":{"rendered":"\n<p>SNEDAI choisit RightCom pour mettre en place sa strat\u00e9gie d&rsquo;am\u00e9lioration de l&rsquo;exp\u00e9rience client. Cette nouvelle collaboration permettra de transformer non seulement l\u2019exp\u00e9rience des clients des diff\u00e9rentes filiales du groupe en C\u00f4te d&rsquo;Ivoire mais elle couvre \u00e9galement la gestion de la relation client au travers de tous les canaux digitaux et hors ligne.<\/p>\n\n\n\n<p>Nous sommes ravis de compter SNEDAI parmi notre portefeuille client. La mise en service de l&rsquo;ensemble de nos solutions notamment dans la filiale SNEDAI Technologies permettra aux clients de vivre une am\u00e9lioration continue de la qualit\u00e9 des services offerts.<\/p>\n\n\n\n<p>La soci\u00e9t\u00e9 b\u00e9n\u00e9ficiera de notre plateforme&nbsp;<a href=\"https:\/\/rightcom.intside.co\/old\/platform\" target=\"_blank\" rel=\"noreferrer noopener\">RightCom XP<\/a>&nbsp;en particulier les logiciels de&nbsp;<a href=\"https:\/\/rightcom.intside.co\/old\/data-analytics-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">BI et analyse de donn\u00e9es<\/a>, de&nbsp;<a href=\"https:\/\/rightcom.intside.co\/old\/survey-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">sondage et enqu\u00eate<\/a>, de&nbsp;<a href=\"https:\/\/rightcom.intside.co\/old\/queue-management-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">gestion de file d\u2019attente<\/a>, d\u2019<a href=\"https:\/\/right-com.com\/product\/digital-signage-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">affichage dynamique<\/a>&nbsp;et de&nbsp;<a href=\"https:\/\/rightcom.intside.co\/old\/customer-service-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">service client<\/a>.<\/p>\n\n\n\n<p>A propos de&nbsp;<a href=\"https:\/\/snedai.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">SNEDAI<\/a><\/p>\n\n\n\n<p>SNEDAI&nbsp;est un groupe ivoirien qui oeuvre essentiellement dans les technologies de l\u2019information et de la communication, l\u2019\u00e9nergie, le transport, l\u2019immobilier et les travaux publics. Il est dirig\u00e9 par&nbsp;Adama BICTOGO. Ses origines remontent \u00e0&nbsp;2007. Depuis sa cr\u00e9ation,&nbsp;SNEDAI&nbsp;d\u00e9veloppe et impl\u00e9mente des solutions informatiques et \u00e9dite des documents s\u00e9curis\u00e9s \u00e0 travers des technologies de pointe. Aujourd\u2019hui \u00e9rig\u00e9 en Holding avec un capital de&nbsp;100 000 000 de FCFA,&nbsp;SNEDAI GROUPE&nbsp;compte une dizaine de filiales.<\/p>\n\n\n\n<p>A propos de RightCom<\/p>\n\n\n\n<p><a href=\"https:\/\/rightcom.intside.co\/old\/\" target=\"_blank\" rel=\"noreferrer noopener\">RightCom<\/a>&nbsp;fournit aux organisations de toutes tailles des solutions d\u2019exp\u00e9rience client SaaS qui donnent aux employ\u00e9s les donn\u00e9es d\u2019exp\u00e9rience en temps r\u00e9el dont ils ont besoin pour fournir le meilleur service client. Les produits de la soci\u00e9t\u00e9 comprennent RightSurvey, RightDesk, RightQ, RightFlow, RightData, RightTime, RightPlayer et RightSuccess. RightCom est leader en gestion d\u2019exp\u00e9rience client en Afrique.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SNEDAI choisit RightCom pour mettre en place sa strat\u00e9gie d&rsquo;am\u00e9lioration de l&rsquo;exp\u00e9rience client. Cette nouvelle collaboration permettra de transformer non seulement l\u2019exp\u00e9rience des clients des diff\u00e9rentes filiales du groupe en C\u00f4te d&rsquo;Ivoire mais elle couvre \u00e9galement la gestion de la relation client au travers de tous les canaux digitaux et hors ligne. Nous sommes ravis [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":5277,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-5276","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communiques-et-actualites"],"acf":[],"_links":{"self":[{"href":"https:\/\/rightcom.com\/fr\/wp-json\/wp\/v2\/posts\/5276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rightcom.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rightcom.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rightcom.com\/fr\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/rightcom.com\/fr\/wp-json\/wp\/v2\/comments?post=5276"}],"version-history":[{"count":1,"href":"https:\/\/rightcom.com\/fr\/wp-json\/wp\/v2\/posts\/5276\/revisions"}],"predecessor-version":[{"id":5279,"href":"https:\/\/rightcom.com\/fr\/wp-json\/wp\/v2\/posts\/5276\/revisions\/5279"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rightcom.com\/fr\/wp-json\/wp\/v2\/media\/5277"}],"wp:attachment":[{"href":"https:\/\/rightcom.com\/fr\/wp-json\/wp\/v2\/media?parent=5276"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rightcom.com\/fr\/wp-json\/wp\/v2\/categories?post=5276"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rightcom.com\/fr\/wp-json\/wp\/v2\/tags?post=5276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}