Build customer loyalty with RightCom CXaaS
The Right Employee Experience Leads To The Best Customer Experience
Start with one product. Choose all. Or tailor our CX technology to meet your unique company culture.
Collect customer feedback like NPS, CSAT, CES and moreLearn more
Provide helpdesk support to your clients across all channelsLearn more
Understand your customer experience data in few clicsLearn more
Empower your walk-in customers with a smart queue managementLearn more
Create and publish content on multiple screens anywhereLearn more
Simplify appointment booking for your customersLearn more
Create your chatbots without any coding skillsLearn more
Track and measure customer success in real timeLearn more
Turn video streams into insights for your marketing strategyLearn more
Need more than software?
From designing your CX program to managing your customer service, we've got you covered.
We offer strategic, operational, and tactical expertise through workshops, contracting, and consulting for businesses in search for consistent CX across all touch points
We design customer experience strategy for brands that help shift people experiences from standard to excellent
Our CX training methodology includes tailored use cases, role-based exercises, listening approaches
We help you implement and setup your unique CX program requirements including change management
CX BPO Outsourcing
We provide the right associates, training, scheduling, and operations to help businesses provide CX excellence to their customers
Our BPO department provides brand fanatics with a customer obsession culture whose only goal is your success
We provide a great add-on to your team with our proprietary playbook for customer acquisition and retention
Our distribution network framework comprising agents and technology helps you scale efficiently in your market
You're in good company
Get inspired by our customer success stories
We chose RightCom because we have a lot of overlapping values. They have a great employee experience, highly skilled and pro-active agents, and teams in so many countries we are interested in expanding into.
We chose RightCom because we have a lot of overlapping values. They have a great employee experience,…
RightCom XP made it easy to collect, analyse cx data and take swift action to close any…
In 10 years, our partnership with RightCom in Africa and Middle East to transform our in-store customer…
RightCom CX Advisory team has helped us uncover the hidden insights in our customer experience data.
RightCom's expertise and knowledge of the cx market in Africa influenced our strategy.
The software enabled us to improve the customer journey and reduce the waiting time in our service…
RightCom is a strategic partner for our distribution and sales network. Their dynamic network of agents allows…
We chose RightCom as strategic partner for our CX program because of their expertise in the field…
RightCom has helped us deliver a unique customer experience, regardless of brand or country of operation.
We have seen an increase in repeat business from all customer segments thanks to RightCom.
RightCom's tailored approach to our needs has significantly improved our customer experience.
- A personalized demo that meets your business needs
- Recommendations on integrations with RightCom solutions
- Expert advice to make your customer experience management program a success
We help companies improve customer satisfaction, reduce churn and generate more profitability.