Streamline all your customer service communications in one place, from live chats to phone conversations.
Deliver a seamless customer experience across all departments involved in ticket resolution.
Enable team collaboration on customer requests to quickly find the right response and the right agent to handle tickets.
Personalize what respondents see by showing or hiding questions depending on their previous answers.
Build chatbot surveys, conversational forms, web questionnaires, or offline surveys. Choose your style and collect responses where your respondents want.
Personalize the look of your survey for mobile and web views. Match your company’s branding to provide a beautiful experience and increase response rates.
Analyze responses and uncover insights with our real-time reporting dashboard. View per respondent or per question. Export data as PDF, Excel, or connect to RightData for in-depth analysis.
Invite team members to collaborate on surveys. You can grant them access to edit questions, view only or analyse responses.
Do more with RightSurvey using workflows, APIs, webhooks, and integrations. Automate actions based on survey responses. Set the rules and let the system do the rest.
Surveys are secured using SSL encryption to ensure respondents’ privacy and information integrity. RightSurvey is also fully GDPR compliant.
Import contact details from CSV, Excel, Google Contacts, Salesforce, or your preferred CRM. Create multiple lists to categorize your respondents.
Create multiple QR codes for the same survey. Assign QR codes per location, per audience, or per floor: there is no limit. View all responses on the same reporting dashboard.
