The AI-Powered Experience Management Platform
RightCom XP is an enterprise-class software suite that enables businesses to capture data from in-person and digital interactions and apply our proprietary technology to reveal customer experience insights.
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Technology for the experience-driven life
Engage and Collect

Our software suite makes it easy to capture feedback, emotion, and experience data from in-person and digital interactions. Data collection has never been so simple.

Visualize the Data

Apply our proprietary technology to uncover hidden insights from collected data. With text, video and sentiment analysis, turn unstructured data into intelligence.

Act and Follow Up

Prevent churn with our recommendation engine by automatically assigning the next action to the right people. Act fast and close the loop with at-risk customers.

Track and Measure Success

Gauge the result of the actions taken to address critical issues and measure customer success. Establish the best practices and track effectiveness over time.

Unlock and increase productivity with Ahava AI

From sentiment analysis to prediction of next actions, Ahava AI provides powerful real-time insights for decision-makers.

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Seamless integration with the apps you use every day

Connect RightCom XP with other third-party systems to get a 360° view of customer interactions. Integrate data from your system to our platform and vice versa.

Protect customer data with enterprise-grade controls

We comply with a broad range of industry-based and data protection regulations. We apply SSL secure 256-bit encryption, just like banks do . All our physical servers are state-of-the art and are located in the European Union.

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XP Technology

Our unified technology allows you to connect all RightCom apps seamlessly. You can manage the customer journey by navigating from one application to the other without interruption.

Ahava AI

Use our AI technology to save your customers and teams time. Automate almost everything you can imagine and improve customer effort score.


Manage customer experience across all your channels with uniform rules, policies, guidelines and triggers. Allow channel level management and personalization.


Access a powerful Customer Data Platform that provides an in-depth understanding of your customers’ needs.

Access & Roles

Manage and control user access and role across all RightCom applications. Activate additional rights as your business grows without hassle.

Workflow Automation

Trigger actions such as sending surveys, creating tickets, and sending contextual notifications. Auto-update customer or employee data.

Get started with a free demo

  • A personalized demo that meets your business needs
  • Recommendations on integrations with RightCom solutions
  • Expert advice to make your customer experience management program a success

We help companies improve customer satisfaction, reduce churn and generate more profitability.

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