Executive courses designed by professional for professional
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Sharing Knowledge = Empowering Talents
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Courses
RightCom has developed courses that cover every aspect of the experience management from data collection, data analysis, action management and close of loop, to KPI monitoring.
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Methodology
Our training methodology includes use-cases, role-based exercises, listening approaches adapted to your market, industry or the product being promoted.
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Certification
Our experts have customized learning journeys for your team members regardless of their department or level. They will be prepared for any certification.
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Get inspired by our customer success stories
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Fintech
We chose RightCom because we have a lot of overlapping values. They have a great employee experience, highly skilled and pro-active agents, and teams in so many countries we are interested in expanding into.
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Fintech
We chose RightCom because we have a lot of overlapping values. They have a great employee experience,…
![CX Training 9 Paystack Logo](https://rightcom.com/wp-content/uploads/2023/07/Paystack_Logo_.png)
Retail
RightCom XP made it easy to collect, analyse cx data and take swift action to close any…
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Telecom
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In 10 years, our partnership with RightCom in Africa and Middle East to transform our in-store customer…
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Telecom
RightCom CX Advisory team has helped us uncover the hidden insights in our customer experience data.
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Banking
RightCom’s expertise and knowledge of the cx market in Africa influenced our strategy.
![CX Training 16 Ecobank Logo EN e1688981908586](https://rightcom.com/wp-content/uploads/2023/07/Ecobank_Logo_EN-e1688981908586.png)
Banking
![CX Training 15 Ecobank Logo EN e1688981908586](https://rightcom.com/wp-content/uploads/2023/07/Ecobank_Logo_EN-e1688981908586.png)
RightCom's expertise and knowledge of the cx market in Africa influenced our strategy.
![CX Training 16 Ecobank Logo EN e1688981908586](https://rightcom.com/wp-content/uploads/2023/07/Ecobank_Logo_EN-e1688981908586.png)
Logistics
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The software enabled us to improve the customer journey and reduce the waiting time in our service…
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Telecom
RightCom is a strategic partner for our distribution and sales network. Their dynamic network of agents allows us to provide consumers quick access to our products
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Telecom
RightCom is a strategic partner for our distribution and sales network. Their dynamic network of agents allows…
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Manufacturing
We chose RightCom as strategic partner for our CX program because of their expertise in the field in Africa
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Manufacturing
We chose RightCom as strategic partner for our CX program because of their expertise in the field…
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Telecom
RightCom has helped us deliver a unique customer experience, regardless of brand or country of operation.
![CX Training 26 Axian logo e1688982775981](https://rightcom.com/wp-content/uploads/2023/07/Axian_logo-e1688982775981.png)
Telecom
![CX Training 25 Axian logo e1688982775981](https://rightcom.com/wp-content/uploads/2023/07/Axian_logo-e1688982775981.png)
RightCom has helped us deliver a unique customer experience, regardless of brand or country of operation.
![CX Training 26 Axian logo e1688982775981](https://rightcom.com/wp-content/uploads/2023/07/Axian_logo-e1688982775981.png)
Cosmetics
We have seen an increase in repeat business from all customer segments thanks to RightCom.
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Cosmetics
We have seen an increase in repeat business from all customer segments thanks to RightCom.
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Banking
RightCom’s tailored approach to our needs has significantly improved our customer experience.
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Banking
![CX Training 31 Image 14](https://rightcom.com/wp-content/uploads/2023/06/Image-14.png)
RightCom's tailored approach to our needs has significantly improved our customer experience.
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- A personalized demo that meets your business needs
- Recommendations on integrations with RightCom solutions
- Expert advice to make your customer experience management program a success
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We help companies improve customer satisfaction, reduce churn and generate more profitability.