Accelerate sustainable and inclusive growth with RightCom
Ensuring the entire organization from the front line to the top management understands the CX program, the CX KPIs and the impact of a successful implementation on the business.
Develop, strengthen the skills, abilities, and resources that every stakeholder needs to contribute to the program execution with a customer-centricity mindset and a result-oriented methodology that deliver quick wins as well repeatable value.
We roll-out implementation programs that scale quickly and test continuously to drive continuous customer experience improvement by focusing on meeting progress-specific objectives before moving to the next focused set of goals
Get inspired by our customer success stories
We chose RightCom because we have a lot of overlapping values. They have a great employee experience, highly skilled and pro-active agents, and teams in so many countries we are interested in expanding into.
We chose RightCom because we have a lot of overlapping values. They have a great employee experience,…
RightCom XP made it easy to collect, analyse cx data and take swift action to close any…
In 10 years, our partnership with RightCom in Africa and Middle East to transform our in-store customer…
RightCom CX Advisory team has helped us uncover the hidden insights in our customer experience data.
RightCom's expertise and knowledge of the cx market in Africa influenced our strategy.
The software enabled us to improve the customer journey and reduce the waiting time in our service…
RightCom is a strategic partner for our distribution and sales network. Their dynamic network of agents allows…
We chose RightCom as strategic partner for our CX program because of their expertise in the field…
RightCom has helped us deliver a unique customer experience, regardless of brand or country of operation.
We have seen an increase in repeat business from all customer segments thanks to RightCom.
RightCom's tailored approach to our needs has significantly improved our customer experience.
- A personalized demo that meets your business needs
- Recommendations on integrations with RightCom solutions
- Expert advice to make your customer experience management program a success
We help companies improve customer satisfaction, reduce churn and generate more profitability.