Implementation that improves the bottom line. That’s RightCom
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Accelerate sustainable and inclusive growth with RightCom
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Adoption
Ensuring the entire organization from the front line to the top management understands the CX program, the CX KPIs and the impact of a successful implementation on the business.
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Skill Building
Develop, strengthen the skills, abilities, and resources that every stakeholder needs to contribute to the program execution with a customer-centricity mindset and a result-oriented methodology that deliver quick wins as well repeatable value.
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Roll-out
We roll-out implementation programs that scale quickly and test continuously to drive continuous customer experience improvement by focusing on meeting progress-specific objectives before moving to the next focused set of goals
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Get inspired by our customer success stories
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Fintech
We chose RightCom because we have a lot of overlapping values. They have a great employee experience, highly skilled and pro-active agents, and teams in so many countries we are interested in expanding into.
![CX Implementation 9 Paystack Logo](https://rightcom.com/wp-content/uploads/2023/07/Paystack_Logo_.png)
Fintech
We chose RightCom because we have a lot of overlapping values. They have a great employee experience,…
![CX Implementation 9 Paystack Logo](https://rightcom.com/wp-content/uploads/2023/07/Paystack_Logo_.png)
Retail
RightCom XP made it easy to collect, analyse cx data and take swift action to close any…
![CX Implementation 11 logo ac mall](https://rightcom.com/wp-content/uploads/2023/07/logo_ac_mall.png)
Telecom
![CX Implementation 12 Image 30](https://rightcom.com/wp-content/uploads/2023/06/Image-30.png)
In 10 years, our partnership with RightCom in Africa and Middle East to transform our in-store customer…
![CX Implementation 13 orange-logo.png](https://rightcom.com/wp-content/uploads/2023/06/orange-logo.png)
Telecom
RightCom CX Advisory team has helped us uncover the hidden insights in our customer experience data.
![CX Implementation 14 Free Logo](https://rightcom.com/wp-content/uploads/2023/06/Free-Logo_.png)
![CX Implementation 15 Ecobank Logo EN e1688981908586](https://rightcom.com/wp-content/uploads/2023/07/Ecobank_Logo_EN-e1688981908586.png)
Banking
RightCom’s expertise and knowledge of the cx market in Africa influenced our strategy.
![CX Implementation 16 Ecobank Logo EN e1688981908586](https://rightcom.com/wp-content/uploads/2023/07/Ecobank_Logo_EN-e1688981908586.png)
Banking
![CX Implementation 15 Ecobank Logo EN e1688981908586](https://rightcom.com/wp-content/uploads/2023/07/Ecobank_Logo_EN-e1688981908586.png)
RightCom's expertise and knowledge of the cx market in Africa influenced our strategy.
![CX Implementation 16 Ecobank Logo EN e1688981908586](https://rightcom.com/wp-content/uploads/2023/07/Ecobank_Logo_EN-e1688981908586.png)
Logistics
![CX Implementation 19 partner8](https://rightcom.com/wp-content/uploads/2023/06/partner8.png)
The software enabled us to improve the customer journey and reduce the waiting time in our service…
![CX Implementation 20 dhl logo transparent](https://rightcom.com/wp-content/uploads/2023/07/dhl-logo-transparent.png)
Telecom
RightCom is a strategic partner for our distribution and sales network. Their dynamic network of agents allows us to provide consumers quick access to our products
![CX Implementation 21 logo celtiis](https://rightcom.com/wp-content/uploads/2023/07/logo-celtiis.jpeg)
Telecom
RightCom is a strategic partner for our distribution and sales network. Their dynamic network of agents allows…
![CX Implementation 21 logo celtiis](https://rightcom.com/wp-content/uploads/2023/07/logo-celtiis.jpeg)
Manufacturing
We chose RightCom as strategic partner for our CX program because of their expertise in the field in Africa
![CX Implementation 23 safal group logo](https://rightcom.com/wp-content/uploads/2023/07/safal_group-logo.png)
Manufacturing
We chose RightCom as strategic partner for our CX program because of their expertise in the field…
![CX Implementation 23 safal group logo](https://rightcom.com/wp-content/uploads/2023/07/safal_group-logo.png)
![CX Implementation 25 Axian logo e1688982775981](https://rightcom.com/wp-content/uploads/2023/07/Axian_logo-e1688982775981.png)
Telecom
RightCom has helped us deliver a unique customer experience, regardless of brand or country of operation.
![CX Implementation 26 Axian logo e1688982775981](https://rightcom.com/wp-content/uploads/2023/07/Axian_logo-e1688982775981.png)
Telecom
![CX Implementation 25 Axian logo e1688982775981](https://rightcom.com/wp-content/uploads/2023/07/Axian_logo-e1688982775981.png)
RightCom has helped us deliver a unique customer experience, regardless of brand or country of operation.
![CX Implementation 26 Axian logo e1688982775981](https://rightcom.com/wp-content/uploads/2023/07/Axian_logo-e1688982775981.png)
Cosmetics
We have seen an increase in repeat business from all customer segments thanks to RightCom.
![CX Implementation 29 kaeme bodycare](https://rightcom.com/wp-content/uploads/2023/07/kaeme_bodycare.png)
Cosmetics
We have seen an increase in repeat business from all customer segments thanks to RightCom.
![CX Implementation 29 kaeme bodycare](https://rightcom.com/wp-content/uploads/2023/07/kaeme_bodycare.png)
![CX Implementation 31 Image 14](https://rightcom.com/wp-content/uploads/2023/06/Image-14.png)
Banking
RightCom’s tailored approach to our needs has significantly improved our customer experience.
![CX Implementation 32 Image 35](https://rightcom.com/wp-content/uploads/2023/06/Image-35.png)
Banking
![CX Implementation 31 Image 14](https://rightcom.com/wp-content/uploads/2023/06/Image-14.png)
RightCom's tailored approach to our needs has significantly improved our customer experience.
![CX Implementation 32 Image 35](https://rightcom.com/wp-content/uploads/2023/06/Image-35.png)
- A personalized demo that meets your business needs
- Recommendations on integrations with RightCom solutions
- Expert advice to make your customer experience management program a success
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We help companies improve customer satisfaction, reduce churn and generate more profitability.