Build customer loyalty with RightCom CXaaS
The Right Employee Experience Leads To The Best Customer Experience
Start with one product. Choose all. Or tailor our CX technology to meet your unique company culture.
Need more than software?
From designing your CX program to managing your customer service, we've got you covered.
CX Advisory
We offer strategic, operational, and tactical expertise through workshops, contracting, and consulting for businesses in search for consistent CX across all touch points
Strategy
We design customer experience strategy for brands that help shift people experiences from standard to excellent
Training
Our CX training methodology includes tailored use cases, role-based exercises, listening approaches
Implementation
We help you implement and setup your unique CX program requirements including change management
CX BPO Outsourcing
We provide the right associates, training, scheduling, and operations to help businesses provide CX excellence to their customers
Customer Service
Our BPO department provides brand fanatics with a customer obsession culture whose only goal is your success
Sales
We provide a great add-on to your team with our proprietary playbook for customer acquisition and retention
Agent Networks
Our distribution network framework comprising agents and technology helps you scale efficiently in your market
You're in good company
Get inspired by our customer success stories
Fintech
We chose RightCom because we have a lot of overlapping values. They have a great employee experience, highly skilled and pro-active agents, and teams in so many countries we are interested in expanding into.
Fintech
We chose RightCom because we have a lot of overlapping values. They have a great employee experience,…
Retail
RightCom XP made it easy to collect, analyse cx data and take swift action to close any…
Telecom
In 10 years, our partnership with RightCom in Africa and Middle East to transform our in-store customer…
Telecom
RightCom CX Advisory team has helped us uncover the hidden insights in our customer experience data.
Banking
RightCom's expertise and knowledge of the cx market in Africa influenced our strategy.
Banking
RightCom's expertise and knowledge of the cx market in Africa influenced our strategy.
Logistics
The software enabled us to improve the customer journey and reduce the waiting time in our service…
Telecom
RightCom is a strategic partner for our distribution and sales network. Their dynamic network of agents allows us to provide consumers quick access to our products
Telecom
RightCom is a strategic partner for our distribution and sales network. Their dynamic network of agents allows…
Manufacturing
We chose RightCom as strategic partner for our CX program because of their expertise in the field in Africa
Manufacturing
We chose RightCom as strategic partner for our CX program because of their expertise in the field…
Telecom
RightCom has helped us deliver a unique customer experience, regardless of brand or country of operation.
Telecom
RightCom has helped us deliver a unique customer experience, regardless of brand or country of operation.
Cosmetics
We have seen an increase in repeat business from all customer segments thanks to RightCom.
Cosmetics
We have seen an increase in repeat business from all customer segments thanks to RightCom.
Banking
RightCom's tailored approach to our needs has significantly improved our customer experience.
Banking
RightCom's tailored approach to our needs has significantly improved our customer experience.
- A personalized demo that meets your business needs
- Recommendations on integrations with RightCom solutions
- Expert advice to make your customer experience management program a success
We help companies improve customer satisfaction, reduce churn and generate more profitability.