Appointment management, queues, patient satisfaction, internal communication.
In healthcare, every interaction matters. From initial contact to patient discharge, including care and follow-up, the patient’s experience directly influences trust, satisfaction, and treatment adherence. RightCom supports healthcare institutions in optimizing their patient journeys, reducing administrative friction and implementing clear and empathetic communication.
Prepare the patient, reduce stress, avoid unnecessary travel.
Online booking, automatic
reminders, choice of time slot.
Medical chatbot to guide you to the right service
Collection of medical or administrative information before arrival
Ensure follow-up, obtain feedback, build patient loyalty.
Digital tickets, real-time display
Prevention messages, service information, health reminders
Collection of medical or administrative information before arrival
Reduce waiting times, streamline reception, improve communication
nline booking, automatic
reminders, choice of time slot.
Explanatory videos, health recommendations.
Identification of points to improve and trends
-35% waiting time, +25% patient satisfaction.
Reduction of repetitive questions, smoother journey.
+20% adherence to medical recommendations.
Fewer administrative errors, better fluidity between services.
Continuous and measurable improvement of service quality.
