Solutions for Retail & e-commerce

Outsourced customer service, chatbot, loyalty, market research.

From shopping cart to loyalty, every step counts.

In retail and e-commerce, every interaction is an opportunity to make a sale or build loyalty.
Customers expect seamless journeys, personalized offers, and a seamless experience, whether in-store or online.
RightCom helps brands maximize every visit, reduce cart abandonment, better understand their customers, and turn the shopping experience into a growth engine.

soins de sante

CUSTOMER JOURNEY

To attract, inform and encourage action.

Simplified appointment booking

(RightTime)

Online booking, automatic
reminders, choice of time slot.

Clear orientation

(RightBot)

Medical chatbot to guide you to the right service

Digital pre- registration

(RightSurvey)

Collection of medical or administrative information before arrival

Ensure follow-up, obtain feedback, build patient loyalty.

Queue management

(RightQ)

Digital tickets,
real-time display

In-room communication

(RightPlayer)

Prevention messages, service information, health reminders

Real-time emotional monitoring

(RightFlow)

Collection of medical or administrative information before arrival

Reduce waiting times, streamline reception, improve communication

Post-consultation satisfaction surveys

(RightSurvey)

nline booking, automatic
reminders, choice of time slot.

Post-treatment follow-up

Problem detection and remote support.

Personalized
content

(RightPlayer)

Explanatory videos, health recommendations.

Global
analysis

(RightData, Ahava IA)

Identification of points to improve and trends

Expected results

1. Reduce waiting times and improve reception

-35% waiting time, +25% patient satisfaction.

2. Provide clear and accessible information

Reduction of repetitive questions, smoother journey.

3. Build trust and adherence to treatment

+20% adherence to medical recommendations.

4. Improve internal coordination

Fewer administrative errors, better fluidity between services.

5. Continuously measure and improve the patient experience

Continuous and measurable improvement of service quality.

Give your patients a more human and seamless experience. 

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