Appointment management, queues, patient satisfaction, internal communication.
In tourism and hospitality, the experience is the product.
From the first online search to the guest’s departure, every interaction shapes their memory. A seamless
booking, a warm welcome, personalized services, and clear communication make all the difference
between a simple stay and an unforgettable memory.
RightCom helps hotels, resorts, travel agencies and tourist sites deliver seamless, engaging and profitable
journeys .
To attract, seduce and reassure travelers.
Understand expectations, preferences and constraints (room
type, activities, diet, schedules).
Simplify the taking of
appointments for excursions, spa, restaurants.
Answer questions about prices, availability, included services,
cancellation conditions
Highlight special offers and packages
attractive
To provide impeccable service and create unforgettable moments.
Speed up reception and delivery
keys.
Broadcast weather information, daily events, local
recommendations.
Centralize and quickly resolve any request (maintenance, room service,
excursions).
Identify satisfaction and act immediately in the event of a problem.
Predict peak traffic and optimize resources
Build loyalty and generate brand ambassadors.
Measure satisfaction, points for improvement and
highlights.
Encourage return visits with exclusive
offers.
Adapt offers
according to the detected behaviors and preferences.
+25% online booking rate.
30% reduction in waiting time.
+40% perceived satisfaction.
+35% 4-5 star reviews on platforms
Measure expectations and satisfaction before, during and after the stay.
Centralize customer requests and incidents.
Understand behaviors and trends.
Streamline reception and reduce queues.
Communicate in real time with customers.
Simplify reservations and additional activities.
Respond to travelers 24/7
Create lasting loyalty.
Identify emotions and act instantly.
Predict demand and optimize supply.
