Appointment management, queues, patient satisfaction, internal communication.
In transportation and logistics, time, reliability and fluidity of information are essential.
Whether moving goods, managing passenger flows, or coordinating teams in the field, every
touchpoint influences customer and partner satisfaction.
RightCom helps businesses optimize their operations while delivering a seamless,
responsive, and connected experience every step of the way.
Attract, inform and plan effectively
Identify logistical needs,
delivery constraints, service expectations
Provide information on rates, deadlines, tracking and
procedures
Plan
just the slots.
Streamline operations and maintain information in real time.
Reduce
downtime for drivers and customers.
Broadcast traffic information, schedule
changes or logistical emergencies.
Respond quickly to customer requests or operational incidents
Capture the feelings of
passengers or customers during key stages.
Measure satisfaction, build loyalty and optimize
Measure punctuality, quality
service and communication
Renforcer la fidélité grâce à une surveillance proactive
Optimisez les itinéraires, les délais, les coûts et la satisfaction globale.
-35% average waiting time.
+40% satisfaction on transparency.
+30% customer retention.
Reduction of operational costs by 15 to 20%
Measure quality perception and identify improvements
Centralize requests and incidents.
Leverage data to improve efficiency.
Manage flow and access to industrial sites
Communicate in real time with teams and customers.
Plan interventions and maintenance.
Respond 24/7 to customer and partner questions
Build loyalty through constant monitoring
Detect and react to customer emotional signals
Anticipate incidents and optimize operations
