RightCom, the pan-African leader in digitalizing the customer experience, and Exp Agency, the pan-African consumer engagement agency based in South Africa, are joining forces to create new digital customer experiences.
Exp Agency very present in Ghana, Kenya, Nigeria, Uganda, Tanzania and Zambia supports companies such as Coca-Cola, MTN, Unilever, Total, GSK in the promotion of their products and services through brand activation, product launch, sales promotion, consumer events, promotional tours, or even street marketing operations.
This partnership will leverage RightCom’s technological expertise to develop phygital journeys where consumers can navigate between the real world and the virtual world, experience products live, on their smartphone or on social media.
It is an excellent opportunity to strengthen our impact in emerging markets where the demand for digital experiences continues to grow.
About RightCom
RightCom is a cloud-based software company founded in April 2013. We provide customer experience management service and a complementary suite of enterprise software focused on survey and data collection, customer service management, queue management, digital signage, facial analysis, customer success, appointment booking, and data analytics.
About Exp Agency (Africa)
Exp are consumer engagement experts offering Live and Digital engagement solutions. ​The company’s purpose is to be a results driven strategic expert that helps clients engage their target audience with innovative and the most effective Consumer Engagement solutions. ​Originating out of South Africa in 1982, the company expanded into the rest of the continent between 1995 and 1999, resulting in Exp becoming Africa’s largest and leading, wholly owned, agency network with agencies in South Africa (4), Zambia, Tanzania, Kenya, Uganda, Nigeria (2) and Ghana.
