Your customers are talking every day: on your channels, in your points of sale, via your services. RightCom captures, analyzes and transforms these signals into strategic information to improve the experience and boost loyalty.
• Launch real-time surveys across all your touchpoints.
• Measure emotions and perceptions in real time.
• Detect emerging expectations using predictive AI.
Every customer request deserves a quick and consistent response. Our solutions centralize all your channels in a single space and enable precise performance tracking.
Whether in a store, agency, hospital, or town hall, waiting is a major source of frustration. RightCom streamlines your customer flow and optimizes the on-site experience.
Every conversation, every click, and every visit generates valuable data. RightCom centralizes them, analyzes them and transforms them into concrete actions.
RightCom detects early signs of dissatisfaction to trigger corrective actions before the customer leaves.
Turn your customers into ambassadors by maintaining the connection through relevant content and targeted
offers.
Offer a consistent experience, whether your customer is in-store, on your website, via an app, or on social media.
Optimize the in-store experience and increase your average customer value.
Demonstrate the impact of your CX actions on growth and profitability
With RightCom, collection, analysis and action become a permanent cycle of optimization.
