Digital & IT Team
Platform management, API integrations, automation, data analysis.
With our solutions, your IT team benefits from centralized tools to collect, process and analyze data from all your digital interactions. You can automate complex processes, easily integrate your existing systems and monitor technical and functional performance in real time.
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Customer Service / Customer Relations
Omnichannel interaction management, improved satisfaction, rapid resolution.
We provide you with tools to manage all your communication channels (telephone, email, chat, social networks) in a unified space. You can track conversations, anticipate needs and continuously improve customer satisfaction.
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Human resources
Employee experience management,
engagement tracking, onboarding and offboarding.
Our solutions enable you to measure engagement, optimize your HR processes and improve the employee experience from hire to fire.
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Sales team & development.
Prospecting, sales, lead follow-up, expansion into new markets.
Thanks to our tools, your teams can better target their prospects, personalize their approach and follow each opportunity through to conversion.
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Research & Innovation team
Market research, ROI measurement, strategic management.
We give you access to reliable data to guide your strategic choices and continuously measure the effectiveness of your innovations.
Marketing & communications team
Create campaigns, measure impact, improve brand perception.
Our tools enable you to measure the impact of your campaigns, optimize your content and interact more effectively with your audiences.
General Management & Strategy
Performance management, data-driven decisions.
We give you the key indicators you need to pilot your organization with confidence and adjust your plans in line with actual data.
Operations & logistics team
Field coordination, agent management, distribution.
With our tools, you can monitor your resources in real time, optimize lead times and improve coordination between your teams.
