RightCom continues to innovate by unifying all its applications on a single chatbot.
Available on WhatsApp and Facebook Messenger, the intelligent and interactive chatbot allows the automation of many tasks such as:
- ensuring fast, fully automated customer service with RightCare for WhatsApp or Facebook Messenger. This brings real-time satisfaction to customers. It also allows customer service agents to focus on the most complex complaints.
- offering visitors the ability to join a queue and track progress directly from RightQ on WhatsApp or Facebook Messenger. One of the major benefits is “contactless queue management”, no more need for a touch-screen kiosk or paper ticket.
- collecting responses to RightSurvey surveys or polls in real time like a simple WhatsApp or Facebook Messenger conversation. The perfect Voice of the Customer (VoC) tool.
- finally, granting access to your agenda and making it easier for customers to book an appointment thanks to the integration of RightTime in a WhatsApp or Facebook Messenger conversation.
This is the first time that a customer experience management platform has brought together so many services on a single chatbot. It completely changes the customer journey. Whether you are a liberal profession or work for a multinational, RightBot has something for you.
Given the growing dependence on digital and social media in particular, we are seeing a considerable increase in demand for fast and accessible customer service everywhere. The unified chatbot RightBot aims to meet these demands. It does not involve any human interaction and offers personalized service to clients.
As WhatsApp and Facebook Messenger are the two most popular chat applications in our markets, making our software easily accessible on the
