Scale efficiently while keeping customer acquisition cost low
Celtiis Case Study
End-to-end solution to help you exceed your business goals and drive high ROI
Agent Networks for Telecom
Agent networks are not only important but strategic in telecom sector in emerging markets. We understand the vital role that we play for your business, expanding your reach to every corner of the territory. We provide product awareness, product education, support, enable access to essential services and products such as airtime, cash-in/cash-out, mobile data and VAS. Our agents bond with local communities and build trusting relationships that in turn create loyal customers.
Agent Networks for Financial Services
We serve as the gateway to Digital Financial Services, moving communities in the Digital Economy or simply providing proximity and convenience. We play a critical role at the last mile providing services such as cash-in/cash-out, digital credit, bill payments, top-ups, and merchant payments. Our impact goes beyond a simple transaction as financial inclusion is an enabler for 7 of the 17 Sustainable Development Goals.
Agent Networks for Utilities
We work with various service providers – cable TV, water, electricity, gas, sewer, trash – in emerging countries to create a better customer experience for consumers. Leverage our existing agent network to expand your sales or product reach without increasing your operational expenditures.
Get inspired by our customer success stories
Fintech
We chose RightCom because we have a lot of overlapping values. They have a great employee experience, highly skilled and pro-active agents, and teams in so many countries we are interested in expanding into.
Fintech
We chose RightCom because we have a lot of overlapping values. They have a great employee experience,…
Retail
RightCom XP made it easy to collect, analyse cx data and take swift action to close any…
Telecom
In 10 years, our partnership with RightCom in Africa and Middle East to transform our in-store customer…
Telecom
RightCom CX Advisory team has helped us uncover the hidden insights in our customer experience data.
Banking
RightCom’s expertise and knowledge of the cx market in Africa influenced our strategy.
Banking
RightCom's expertise and knowledge of the cx market in Africa influenced our strategy.
Logistics
The software enabled us to improve the customer journey and reduce the waiting time in our service…
Telecom
RightCom is a strategic partner for our distribution and sales network. Their dynamic network of agents allows us to provide consumers quick access to our products
Telecom
RightCom is a strategic partner for our distribution and sales network. Their dynamic network of agents allows…
Manufacturing
We chose RightCom as strategic partner for our CX program because of their expertise in the field in Africa
Manufacturing
We chose RightCom as strategic partner for our CX program because of their expertise in the field…
Telecom
RightCom has helped us deliver a unique customer experience, regardless of brand or country of operation.
Telecom
RightCom has helped us deliver a unique customer experience, regardless of brand or country of operation.
Cosmetics
We have seen an increase in repeat business from all customer segments thanks to RightCom.
Cosmetics
We have seen an increase in repeat business from all customer segments thanks to RightCom.
Banking
RightCom’s tailored approach to our needs has significantly improved our customer experience.
Banking
RightCom's tailored approach to our needs has significantly improved our customer experience.
- A personalized demo that meets your business needs
- Recommendations on integrations with RightCom solutions
- Expert advice to make your customer experience management program a success
We help companies improve customer satisfaction, reduce churn and generate more profitability.
