RightCom understands the power of data and analytics. As a data-driven company, our mission is to use data to improve our customers and colleagues life. We developed software such as RightSurvey, RightCare or RightData,…
We all agree that employee recognition increase employee motivation, productivity and above all employee retention. If it is well implemented, employee recognition benefits both the employee and the company. But what is employee recognition?…
Looking back at employee engagement, we get a real appreciation of how work priorities have evolved in organizations. Indeed, we went from focusing on results to truly valuing the employees. Employee engagement can certainly…
Many HR Professionals have taken courses for managing HR in times of crisis. But few could claim to be psychologically prepared for COVID-19. Human Resources Professionals had to question their roles and impacts, champion…
Temkin group points out that organizations must be customer centric internally before they can improve the experiences they deliver externally. In other words, the roots of customer experience delivery can be traced to the…