September is always a pivotal month. It signals the return to work, unfinished projects, adjusted business strategies, and most importantly renewed customer expectations. In today’s landscape, where customer experience is one of the most…
Customer Experience: Your Best Weapon to Stand Out and Leave a Lasting Impression Today, people don’t just buy a product or a service. They buy a story. Attention. An experience. In a fiercely competitive…
Are you running an African SME? You’ve got energy, ideas, but limited resources — and the competition is fierce. The good news? You already have a powerful, underused lever: customer experience. With a structured…