• enEnglish
    enEnglish
RightCom
  • Products
    • Survey software

      Customer service software

      Data analysis software

      Queue management software

      Digital signage software

      Appointment scheduling software

      Chatbot software

      Customer success software

      Emotional analysis software

      CRM Software

      PRODUCT

      AHAVA AI

      SECURITY

      CX Advisory

      Advice and expertise to improve your customer experience.

      Start
      SERVICES

      Strategy

      Training

      Implementation

      RESSOURCES

      Practical advice, case studies, white papers. Find key examples to start your program.

      Case of study

      eBooks

      CX BPO OUTSOURCING

      Customer experience experts to manage your customer relationship

      CX BPO Outsourcing
      SERVICES

      Customer Service

      Sales

      Agent Networks

      Ressources

      Download white papers and browse the customer experience content library

      Blog

      eBooks

  • Customers
  • Resources
    • Download

      RESOURCE CENTER

      BLOG

      EBOOKS

      NEWSLETTER

      HELP AND SUPPORT

  • company
    • ABOUT RIGHTCOM

      CAREERS

      PARTNERS

      CONTACT

  • REQUEST DEMO
RightCom
  • Home
  • Products
    • RightCom XP
      • Overview
      • Ahava AI
      • Security
    • RightSurvey
      • Overview
      • Features
      • Pricing
      • Sign up
    • RightQ
      • Overview
      • Features
      • Pricing
      • Sign up
    • RightDesk
      • Overview
      • Features
      • Pricing
      • Sign up
    • RightBot
      • Overview
      • Features
      • Pricing
      • Sign up
    • RightData
      • Overview
      • Features
      • Pricing
      • Sign up
    • RightPlayer
      • Overview
      • Features
      • Pricing
      • Sign up
    • RightTime
      • Overview
      • Features
      • Pricing
      • Sign up
    • RightSuccess
      • Overview
      • Features
      • Pricing
      • Sign up
    • RightFlow
      • Overview
      • Features
      • Pricing
      • Sign up
  • Customers
  • Resources
    • eBooks
    • Newsletter
    • Help & Support
  • Company
    • About Us
    • Careers
    • Partners
    • Contact
  • Request Demo
covid-19
  • All Categories
  • Customer Experience
  • Employee Experience
  • Insights
  • Press Releases & News
               
All Ahava AI analytics appointment art Artificial Intelligence BPO business call center care ces chatbot christmas closed loop closing the loop covid-19 crisis CRM CSAT CSR Customer Experience customer journey Customer Relationship Management customer satisfaction customer service customer-centric cx CX BPO CX Strategy CX system data digital employee engagement employee experience employee recognition employee satisfaction happy hr innovation integration ivr loyalty nps profit queue management referral revenue rightsurvey scheduling social media software strategy survey surveys whatsapp

Articles with the tag : covid-19

How To Stay Nimble To Future-proof Your Customer Experience Strategy
7min
Insights January 28, 2021

How To Stay Nimble To Future-proof Your Customer Experience Strategy

30 January 2021 officially makes it a year since the World Health Organization (WHO) declared the outbreak of COVID-19 to be a Public Health Emergency of International Concern. In the year that has passed…

read more
Managing HR in times of crisis: 5 lessons from RightCom
4min
Employee Experience September 15, 2020

Managing HR in times of crisis: 5 lessons from RightCom

Many HR Professionals have taken courses for managing HR in times of crisis. But few could claim to be psychologically prepared for COVID-19. Human Resources Professionals had to question their roles and impacts, champion…

read more
5 tips to staying safe in a queue
4min
Press Releases & News September 9, 2020

5 tips to staying safe in a queue

A series on the perils of queue management during Covid 19 pandemic: Part Two No queues in quarantine Mandatory lock down gave you a sense of security. No one was expected to leave the…

read more
This queue is too long. Help!!!!!
3min
Press Releases & News

This queue is too long. Help!!!!!

A series on the perils of queue management during Covid 19 pandemic: Part One Queues before Covid 19 You really would not mind joining the queue. You could wait patiently in the premise filled…

read more
5 tips to reimagine your customer experience in covid-19 era
4min
Customer Experience May 25, 2020

5 tips to reimagine your customer experience in covid-19 era

The global health crisis has a direct impact on socio-economic and public health policies. Businesses are forced to review their operations to avoid the spread of the virus. This implies new expenditures that no…

read more
How RightCom helped Orange Luxembourg reopen its shops with safety
3min
Press Releases & News May 23, 2020

How RightCom helped Orange Luxembourg reopen its shops with safety

After several weeks of lockdown in Luxembourg, the Prime Minister, Xavier Bettel, announced a 3-phase lockdown lift strategy. Phase 1 started on April 20, followed by phase 2 on May 11; the final phase…

read more
COVID-19 : Our protective measures
2min
Press Releases & News March 30, 2020

COVID-19 : Our protective measures

We are probably going through some of the most challenging times of the humanity. All our thoughts are with the many families affected all over the world since the start of the new coronavirus…

read more
Need help?
No problem. Chat with our sales experts or request a call back
  • This field is for validation purposes and should be left unchanged.
LET'S CHAT NO THANKS
Feedback
Powered by

Subscribe to our newsletter to gain deep insights into customer experience.

  • This field is for validation purposes and should be left unchanged.
RightCom
Company
  • About Us
  • Careers
  • Customers
  • Partners
  • Contact
Resources
  • Blog
  • eBooks
  • Newsletter
  • Help & Support
Stay in Touch
  • LinkedIn
  • Twitter
  • Facebook
  • YouTube
© Copyright 2025 RightCom. All rights reserved. Various trademarks held by their respective owners.
  • Terms of Service
  • Privacy Statement
  • Security Statement
  • GDPR