Customer Experience
NPS is a benchmarking tool for customer satisfaction. The NPS method, which is based on a two-minute survey, gives insights about customer loyalty by measuring customers’ willingness to recommend a business to a friend…
NSIA Banque Benin, a subsidiary of the NSIA group, chooses RightCom to set up its customer experience management program. This program will enable the bank to improve the quality of service and its relationship…
RightKiosk Flexi is a multi-function digital signage kiosk with an automatic hand sanitizer dispenser. Key features Technical specifications
Hey there, we are back again with our next installment in our journey to attain excellent customer service. Let’s have a little recap, in the first week of March, we talked about closing the…
